Customer FAQ’s

We work with you to cut costs while lowering your ecological footprint and carbon emissions. As part of the VEET Plan, we install free water- and energy-saving appliances in your house or place of business. Call us at 03 8609 5195, send an email to admin@auzbright.com.au or use the form on this page to contact us to discuss your needs and schedule an appointment. We will then schedule a convenient time for one of our electricians or installers to come to your home and install your new goods. After your installation, a member of our helpful staff will give you a call to make sure everything went well and that you are pleased with your new items.

Auzbright takes pride in keeping a crew that is cordial, courteous, effective, and knowledgeable. A number of seasoned installers and electricians make up our field crew. All of our team members receive thorough Auzbright training, act responsibly, and strictly adhere to the requirements of the Victorian Government's VEU Plan. All of our electricians and installers have full business insurance and are registered under the VEU Scheme. For your peace of mind, each member of our crew carries their Auzbright photo ID and all of our electricians are properly licenced, A-Grade electricians. Prior to installation, any equipment needed for the task will be explained. Lifts, additional electrical devices, lighting accessories, etc.

To be eligible under the VEU Scheme.

Your residence or place of business must be in Victoria.

The products you want installed must not have previously been installed at that address under the VEU Plan, nor may the existing products you want replaced be products that save energy or water.

For instance, a new water-saving showerhead cannot be installed in place of an old water-saving showerhead under the VEU Programme. Property owners, Body corporate, and renters alike are eligible. It doesn't matter if you've already had VEET Scheme products installed, even if it was at a different house.